1
MEMBERSHIP
1.1 Your
membership is only valid at Measham Leisure Centre
1.2 The Management
Committee reserves the right to refuse/reject an application for any reason.
1.3 Your
membership will begin on the day you join, and you will need to pay the pro
rata payment the same day.
1.4 With
memberships involving the Gym the minimum age of 14 is required to use on their
own.
1.5 If you wish
to have a gym induction, please request one at reception and one will be
arranged at a suitable time and date for both parties.
1.6 Anyone
under the age restrictions may use the gym if an adult member is with them. Parents
must sign the child up using the Clubright app and complete a Par-Q, and in
doing so consent to follow the age limit restrictions and supervision of their
child.
1.7 You can
cancel your membership at any time in writing to the Business Manager, or
through the Clubright App.
1.8 If any of
the centre rules are broken, the Management Committee reserves the right to
immediately cancel your membership after three warnings having been given, or
with immediate effect given the severity of the incident. These will be recorded
and available on request. Payment will still be taken until your next Direct
Debit payment and a ban may be put in place for a time period of the managers
choosing up until that next payment. After that time no more payments will be
taken.
1.9 Unacceptable
behaviour performed on the centre grounds may result in you being asked to
leave the premises. This may also affect
your use of any memberships.
1.10
a) You have the right to appeal any decision in these
Terms & Conditions to our management committee
b)
All appeals must be received within 1 month of any action and must be provided
in writing.
2
FEES
2.1 Your
monthly payments will be due on the 1st day of each calendar month.
2.2 Your
monthly payments or annual fee will remain the same for the length of time that
you are on the membership scheme. Management do however reserve the right to
increase your monthly subscriptions. If we do, we will put up signs around the
centre making you aware of the details of the change at Measham Leisure Centre
1 month prior to changes take place.
2.3 You may
choose to pay all your monthly membership fees in one annual lump sum on the
day you join. This is offered at a discounted rate. A refund will not be given
if you cancel.
2.4 You may
choose to pay all your monthly membership fees in a six-month lump sum on the
day you join. This is offered at a discounted rate. A refund will not be given
if you cancel.
2.5 Monthly
fees are payable even if you do not use the centre. It is your responsibility
to cancel your membership.
3
FACILITIES
3.1 You are
entitled to use the facilities available to your category of membership, but
these are dependent upon programming and age restrictions or any rules relating
to the facilities.
3.2 You may
have to pay additional charges to use certain facilities at the centre. Lists
of all prices are available at reception. We can change these prices at any
time.
3.3 No refunds
will be given for the unavailability of any facility, equipment, or class.
3.4 You agree
to keep the facilities you use safe for other members and will report any
faults that could cause other injury. For example, weights shouldn’t be left in
an unsafe manor or if any leaks are found etc.
3.5 Personal
Training business can only take place with prearranged partners of MLC and do
so in accordance with our policy and price list.
4
JUNIOR AND
STUDENT
4.1 Options
contained within your package may be subject to a minimum age. If you do not
meet the minimum age, then you will not be able to access that facility or
class and no refunds will be given.
4.2 Student
memberships last for 1 calendar month from when they are taken out, no extensions
due to holidays are allowed.
4.3 Anyone
under the age restrictions may use the gym if an adult member is with them. By
signing up to our Clubright app and completing the Par-Q, you are consenting to
the terms and conditions of our age restrictions and supervision.
4.4 Any clubs
or classes directly ran by the Centre involving a junior must have completed
forms relating to that activity.
5
BOOKINGS
5.1 All
facilities can be booked up to 7 days in advance.
5.2 In order to
maximise spaces for our members on classes, you may be subject to a £4 “no
show” charge if you fail to show up to a booking or fail to cancel within 45
minutes of the start time of your session.
5.3 You can pay
a “no show” charge at reception. Please
note that until you have paid any outstanding “no show” charges, you will be
unable to book or attend any classes.
5.4 You can
only book two people on to each class and no more, in the centre. You are only able to book your own class
using the Clubright app.
5.5 All
cancellations on the day must be done via phone, in person or using the App. If you attempt to cancel a session and we are
unable to answer the phone but discuss with you your absence, we may ask for
evidence that you attempted to contact us via proof of your call records.
5.6 Standard
session times must be adhered to and could be limited to one session during
peak times.
5.7 Sports hall
time slots are 50 minutes and run 25 minutes to the hour until 25 minutes past e.g 17:35-18:25.
5.8 24 hours’
notice must be given for all booking cancellations for court hire, 3G hire and
meeting room hire, or a booking arrears charge may be made.
5.9 If
facilities or classes are fully booked members must wait for an available space
or book for another class.
5.10
Members must abide by all programming arrangements e.g.,
GP referral sessions.
5.11
Management reserves the right to cancel or amend
fitness classes and programmes for any reasonable circumstance with limited
notice.
5.12
Payment is required on booking of any facility.
6
FREEZING
MEMBERSHIPS
6.1 Freezing of
your membership will only be allowed in exceptional circumstances e.g., a
serious medical condition. Requests for
freezing should be put in writing to Senior Management whose decision will be
final. Further evidence such as a doctor’s
letter may be requested.
6.2 Time
periods for freezing will be discussed upon approval with Senior Management.
7
CANCELLING
YOUR MEMBERSHIP
7.1 Management
reserve the right to withdraw a membership from a person if the booking system
or any of the terms and conditions are abused.
7.2 If we
cancel your membership, we will not refund your membership fee.
7.3 We can
prevent you entering the Centre if we have cancelled or suspended your
membership.
7.4 If you
cancel your membership, we will not refund any membership fee paid in advance
which relates to a period after cancellation.
7.5 You will be in breach of your contract if you cancel your membership within the outlined cancellation periods. Any debts left unpaid will be chased by Measham Leisure Centre or its associates.
7.6 If
you wish to cancel your membership you must do this by informing the business
manager either in writing or in person 14 days before the Direct debit payment
is taken (1st of the month) this is to allow us to contact the relevant
people in time to stop your payment.
8 OFFERS
8.1 Offers may
be subject to change.
8.2 Offers may
not be used in conjunction with any other offer.
8.3 All offers
are subject to the same Terms and Conditions as any of our other memberships.
8.4 All offers
are subject to the senior managers understanding of the offer and their
decision is final on what the offer entails. Wording will be constructed as
openly as possible.
9 BLOCK BOOKINGS
9.1 Block
booking forms must be completed prior to block booking commencement.
9.2 You are
required to provide us with up to date contact information for the lead member
of the booking, contact details for a secondary contact in case we can’t get
hold of the lead and to update us on any changes with regards to your booking.
9.3 Cancellation
of bookings must be provided 24 hours prior to booked slot.
9.4 If the leisure
centre is not notified within 24 hours of booking may still be subject to full
payment of facilities.
9.5 It is the responsibility
of the lead member of the bookings to keep up to date next of kin details for
all their attendees in case of emergencies.
9.6 Management
reserves the right to cancel bookings for any reasonable circumstance with
limited notice.
9.7 Payment is
required prior to use of facilities, or if prearrange with management, via
invoice.
9.8 You are
responsible for adhering to the times of your booking, and not ‘over running’
on your slot.
9.9 Any issues
with facilities or equipment must be reported to a member of staff. There will be no refund or compensation for
technical issues out of our control.
9.10
If you require any additional assistance, please
inform us at the time and not after the event.
10
CENTRE RULES
10.1
You must comply with all the Centre Rules which form
part of this agreement.
10.2 We may change
the Centre Rules at any time. We will post a notice of any changes around the centre to notify members.
10.3
If Centre rules are not adhered too, and you are asked
to leave, no refund will be given for any activity.
10.4
We do not allow youths to linger on site unless they
paying to use the facility.
11
CHANGING THIS AGREEMENT
11.1 We can change
this agreement at any time. We will give 1 months’ notice of any changes by posters placed around the centre.
11.2
Management
reserves the right to delete or amend memberships at any time. We will give 1 months’
notice of these changes by displays around the centre. Members affected by the
change will automatically be changed or updated to the appropriate membership
status and prices after that 1 month period. Direct debits will automatically
be changed to reflect the price of the new membership option.