1 MEMBERSHIP
1.1 Your
membership is only valid at Measham Leisure Centre
1.2 The Council
reserves the right to refuse/reject an application for any reason.
1.3 Your
membership will begin on the day you join, and you will need to pay the pro
rata payment the same day, for a minimum of 3 months.
1.4 Membership
cards belong to Measham Leisure Centre and there will be a charge for
replacements due to being lost or stolen.
1.5 With
memberships involving the Gym the minimum age of 14 to use on their own.
1.6 You can
void your right to an induction by consenting on our PAR-Q forms, which you do
so at your own risk.
1.7 Anyone
under the age restrictions may use the gym if an adult member is with them. A consent
form & PAR-Q form must also be filled out before use for that child.
1.8 You can
cancel your membership at any time by giving 30 days’ notice in written form to
the centre manager. The date that this cancellation can come into effect will
be from your next direct debit payment.
1.9 If any of
the centre rules are broken, the Management Committee reserves the right to
immediately cancel your membership after three warnings having been given, or
with immediate effect given the severity of the incident. These will be recorded
and available on request. Payment will still be taken until your next Direct
Debit payment and a ban may be put in place for a time period of the managers
choosing up until that next payment. After that time no more payments will be
taken.
1.10
Unacceptable behaviour performed on the centre grounds
may result in you being asked to leave the premises. This may also affect your use of any
memberships.
1.11
a) You have the right to appeal any decision in these
Terms & Conditions to our management committee
b)
All appeals must be received within 1 month of any action and must be provided
in writing.
2
FEES
2.1 Your
monthly payments will be due on the 1st day of each calendar month.
2.2 Your
monthly payments or annual fee will remain the same for the length of time that
you are on the membership scheme. Management do however reserve the right to
increase your monthly subscriptions. If we do, we will put up signs around the
centre making you aware of the details of the change at Measham Leisure Centre
1 month prior to changes take place.
2.3 You may
choose to pay all your monthly membership fees in one annual lump sum on the
day you join. This is offered at a discounted rate. A refund will not be given
if you cancel.
2.4 You may
choose to pay all your monthly membership fees in a six-month lump sum on the
day you join. This is offered at a discounted rate. A refund will not be given
if you cancel.
2.5 Monthly
fees are payable even if you do not use the centre. It is your responsibility
to cancel your membership.
3
FACILITIES
3.1 You are
entitled to use the facilities available to your category of membership, but
these are dependent upon programming and age restrictions or any rules relating
to the facilities.
3.2 You may
have to pay additional charges to use certain facilities at the centre. Lists
of all prices are available at reception. We can change these prices at any
time.
3.3 No refunds
will be given for the unavailability of any facility, equipment, or class.
3.4 You agree
to keep the facilities you use safe for other members and will report any
faults that could cause other injury. For example, weights shouldn’t be left in
an unsafe manor or if any leaks are found etc.
3.5 Personal
Training business can only take place with prearranged partners of MLC and do
so in accordance with our policy and price list.
4
JUNIOR AND
STUDENT
4.1 Options
contained within your package may be subject to a minimum age. If you do not
meet the minimum age, then you will not be able to access that facility or
class and no refunds will be given.
4.2 Student
memberships last for 1 calendar month from when they are taken out, no extensions
due to holidays are allowed.
4.3 Anyone
under the age restrictions may use the gym if an adult member is with them. A
consent form & PAR-Q form must also be filled out before use for that
child.
4.4 Any clubs
or classes involving a junior must have completed forms relating to that
activity and consent from a parent or legal guardian of that junior.
5
BOOKINGS
5.1 All
facilities can be booked up to 7 days in advance.
5.2 In order to
maximise spaces for our members on classes, you may be subject to a £4 “no
show” charge if you fail to show up to a booking or fail to cancel within 45
minutes of the start time of your session.
5.3 You can pay
a “no show” charge at reception. Please
note that until you have paid any outstanding “no show” charges, you will be
unable to book or attend any classes.
5.4 You can
only book two people on to each class and no more.
5.5 All cancellations
on the day must be done via phone or in person.
If you attempt to cancel a session and we are unable to answer the phone
but discuss with you your absence, we may ask for evidence that you attempted
to contact us via proof of your call records.
5.6 Standard
session times must be adhered to and could be limited to one session during
peak times.
5.7 Sports hall
time slots are 55 minutes and run 25 minutes to the hour until half past e.g
17:35-18:30.
5.8 24 hours’
notice must be given for all booking cancellations, or a booking arrears charge
may be made.
5.9 If
facilities or classes are fully booked members must wait for an available space
or book for another class.
5.10
Members must abide by all programming arrangements e.g.,
GP referral sessions.
5.11
Management reserves the right to cancel or amend
fitness classes and programmes for any reasonable circumstance with limited
notice.
5.12
Payment is required on booking of any facility.
6
FREEZING
MEMBERSHIPS
6.1 Freezing of
your membership will only be allowed in exceptional circumstances e.g., a
serious medical condition. Requests for
freezing should be put in writing to Senior Management whose decision will be
final. Further evidence such as a doctor’s
letter may be requested.
6.2 Time
periods for freezing will be discussed upon approval with Senior Management.
7
CANCELLING
YOUR MEMBERSHIP
7.1 Management
reserve the right to withdraw a membership from a person if the booking system
or any of the terms and conditions are abused.
7.2 If we
cancel your membership, we will not refund your membership fee.
7.3 We can
prevent you entering the Centre if we have cancelled or suspended your
membership.
7.4 If you
cancel your membership, we will not refund any membership fee paid in advance
which relates to a period after cancellation.
7.5 You will be in breach of your contract if you
cancel your membership within the outlined cancellation periods. Any debts left unpaid will be chased by
Measham Leisure Centre or its associates.
8 OFFERS
8.1 Offers may
be subject to change.
8.2 Offers may
not be used in conjunction with any other offer.
8.3 All offers
are subject to the same Terms and Conditions as any of our other memberships.
8.4 All offers
are subject to the senior managers understanding of the offer and their
decision is final on what the offer entails. Wording will be constructed as
openly as possible.
9 BLOCK BOOKINGS
9.1 Block
booking forms must be completed prior to block booking commencement.
9.2 You are
required to provide us with up to date contact information for the lead member
of the booking, and a secondary contact.
9.3 Cancellation
of bookings must be provided 24 hours prior to booked slot.
9.4 If the leisure
centre is not notified within 24 hours of booking may still be subject to full
payment of facilities.
9.5 The lead
member of bookings must keep up to date next of kin details for all their
attendees in case of emergencies.
9.6 Management
reserves the right to cancel bookings for any reasonable circumstance with
limited notice.
9.7 Payment is
required prior to use of facilities, or if prearrange with management, via
invoice.
9.8 You are
responsible for adhering to the times of your booking, and not ‘over running’
on your slot.
9.9 Any issues
with facilities or equipment must be reported to a member of staff. There will be no refund or compensation for
technical issues out of our control.
9.10
If you require any additional assistance, please
inform us at the time and not after the event.
10
CENTRE RULES
10.1
You must comply with all the Centre Rules which form
part of this agreement.
10.2 We may change
the Centre Rules at any time. We will post a notice of any changes around the
centre to notify members.
10.3
If Centre rules are not adhered too, and you are asked
to leave, no refund will be given for any activity.
11
CHANGING THIS AGREEMENT
11.1 We can change
this agreement at any time. We will give 1 months’ notice of any changes by a posters placed around the centre.
11.2
Management
reserves the right to delete or amend memberships at any time. We will give 1 months’
notice of these changes by displays around the centre. Members affected by the
change will automatically be changed or updated to the appropriate membership
status and prices after that 1 month period. Direct debits will automatically
be changed to reflect the price of the new membership option.